Terms & Conditions
TERMS & CONDITIONS
Tickets are non-transferable and cannot be substituted for cash or any other product.
Partial cancellations of one (or multiple) tour components(s) are not permitted.
You can drive on K’gari if: You are 21 years of age with 2 years of driving experience. Hold a valid driving license. If your driver’s license is not written in full English it must be accompanied by an international driver’s license. No photocopies will be accepted.
Guests are responsible for any damages that occur while on tour as a result of negligence – this includes at the campsite, in the vehicles, or if you are staying at Nomads Noosa.
We do not take responsibility and will not compensate for any loss or damage to your personal property whilst in storage or when on tour.
Date changes are permitted 7 days prior to your package start date.
Cancellations are permitted up to 7 days prior to your package start date and incur a 5% cancellation fee.
If you miss your departure date or cancel within 7 days of your package start date a 100% cancellation fee applies.
Tour itineraries can change without notice. Tidal, weather, injury, illness or vehicle issues and may be altered at the operator’s discretion at any time without prior notice. Tours are unlikely to be canceled unless the authorities deem access to the island to be unsafe. If weather conditions make it impossible to reach the island we will contact you as soon as we know we are unable to travel to reschedule your voucher. If rescheduling is not possible then please refer to your point of purchase/agent.
Typical events in Queensland can be cyclones, flash flooding or bush fires and for this reason, we highly recommend travel insurance.
Guests are responsible for any damages that occur while on tour as a result of negligence – this includes at the campsite, in the vehicles or if you are staying at Nomads Noosa. We do not take responsibility and will not compensate for any loss or damage of your personal property whilst in storage or when on tour.
The guide can remove a guest(s) from the tour for any behaviour deemed unruly.
Guests are responsible for personal management of any medical conditions and costs associated with emergency evacuation from the Island due to illness or injury and for these reasons, we highly recommend travel insurance.
Island Expeditions™ & K’gari Safari™ recommend that all guests obtain personal travel insurance prior to participation.
- Changes / cancellations permitted up to 7 days prior to your *Tour.
*defined as 18:00 local time, the day before the tour departs as this is the start time of the safety briefing.
- Cancellations incur a 5% fee. Credit card fees are non-refundable.
- Cancellations with less than 7 days notice or no shows incur a 100% cancellation fee.
- If you have booked accommodation at Nomads Noosa as part of your package, no shows are non refundable and the 7 day cancellation/change policy applies.
Itinerary is subject to weather and tidal conditions and may be altered at the operator’s discretion at any time without prior notice. Tours are unlikely to be canceled unless the Authorities deem access to the Island to be unsafe. If weather conditions make it impossible to reach the Island we will make contact as soon as we know we are unable to travel to reschedule your voucher.
Open Dated Tickets
All open dated tickets and accommodation are subject to availability. We advise booking your Island Expeditions™ & K’gari Safari™ tour and accommodation at least 14 days in advance (21 days during Nov to Apr). Date changes incur a $40 surcharge per passenger.
To book in your date please email Island Expeditions™ and provide your preferred departure date and voucher number.
- If your package includes accommodation, you will be accommodated in a 16 bed mixed dorm with ensuite shower and a toilet facilities.
- All camping and cooking equipment (pre set up tents with mattress & pillow)
- Main meals – Day 1(Lunch/Dinner), Day 2 (B’fast/Lunch/Dinner) Day 3 (B’fast/Lunch)
- 4WD vehicle
- Professional & knowledgeable guide
- Return ferry transfer
- National Park fees
- Vehicle insurance excess fee
- Sleep bag and pillow case ($20 cash deposit applies, fully refunded when returned)
Tour and accommodation vouchers are valid for twelve months from date of booking.
AN UNFORGETTABLE ADVENTURE
K’GARI IS NATURES MUST SEE MASTERPIECE
EXPERIENCES YOU’LL NEVER FORGET
EXPERIENCE THE MAGIC OF THIS ICONIC WORLD HERITAGE LISTED WILDERNESS
BREATHTAKING BEAUTY & MEMORIES TO CHERISH FOR LIFE
EXPERIENCES YOU’LL NEVER FORGET
WHAT OTHERS THINK OF OUR TOURS
“Great accommodation provided - single tents with a mattress and pillow, you rent your sheets from the hostel before you leave for the trip. Amazing beaches and lakes to visit. Food is plentiful and delicious, always enough for second helpings for everyone. Tour guide experience can't be matched, Colin knows his stuff and is clear and concise with what we can and can't do. Would definitely recommend.”
– Stephen Fahey
“Best trip so far, had an amazing time driving the 4x4s along the beach with a great group of people (TEAM BRUCE) and Chris the tour guide was great, he had so much knowledge about the island and explained the history behind every point. Would definitely recommend to anyone!”
“Absolutely amazing trip, well organised & the tour guide ‘Phil’ was absolutely amazing! Would definitely recommend!”
– Shanice Hoffman
“Amazing tour of Fraser Island 🙂 our tour guide Phil was fab, he was so knowledgable about the island and made sure that we were all having fun, even giving us some good ideas for some games in the evening! The food was so nice, we were served a good 3 meals a day, and the camp site was clean and comfortable!! We visited some beautiful places and everyone who was able to drive a 4x4 got the chance to, which was so much fun, would recommend the tour to anyone!”
– Holly Bunting
“Had a blast. Everything was organized really good. The camp was clean and a nice vibe right by the beach. Our guide Phil was the best, he knew so much about Fraser Island and was a great cook. Driving the 4x4 was so much fun, would do it again every time. I met great people and saw so many great things in such a short amount of time. Can recommend it to anyone. Thanks 😊”
“Hey, I’ve been doing K’gari swag tour and it was absolutely wonderful. I can’t be happier with the hostel itself, the magic team we went and of course our guide, Colin 🙂
I would highly recommended 😊”
– Elda Garcia
“Had an amazing time. Ed was a great guide and took us to some amazing places like Lake Mackenzie which was my favourite spot on the East Coast, would recommend to anyone travelling Australia😁”
– Jake VG
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