Terms & Conditions
TERMS & CONDITIONS
Tickets are non-transferable and cannot be substituted for cash or any other product.
Partial cancellations of one (or multiple) tour components(s) are not permitted.
Drivers must be 21 years of age or over and hold a valid driver’s license (photocopied licenses are not accepted) and have over 2 years of driving experience.
Guests are responsible for any damages that occur while on tour as a result of negligence – this includes at the campsite, in the vehicles or if you are staying at Nomads Noosa.
We do not take responsibility and will not compensate for any loss or damage of your personal property whilst in storage or when on tour.
The guide can remove a guest(s) from the tour for any behaviour deemed unruly. or
Should a tour be cancelled due to adverse conditions or events our beyond control, guests will be offered alternative dates subject to availability.
Typical events in Queensland can be cyclones, flash flooding or bush fires. Therefore tour itineraries can change without notice. If weather conditions make it impossible to reach the Island we will make contact as soon as we know we are unable to travel to reschedule your voucher. If rescheduling is not possible then please refer to your point of purchase / agent to discuss a line of recourse.
Guests are responsible for personal management of any medical conditions and costs associated with emergency evacuation from the Island due to illness or injury and for these reasons we highly recommend travel insurance.
Travel Insurance
Island Expeditions & K’gari Safari recommend that all guests obtain personal travel insurance prior to participation.
Cancellations
- Changes / cancellations permitted up to 7 days prior to your *Tour.
*defined as 18:00 local time, the day before the tour departs as this is the start time of the safety briefing. - Cancellations incur a 5% fee. Credit card fees are non-refundable.
- Cancellations with less than 7 days notice or no shows incur a 100% cancellation fee.
- If you have booked accommodation at Nomads Noosa as part of your package, no shows are non refundable and the 7 day cancellation/change policy applies.
Itinerary is subject to weather and tidal conditions and may be altered at the operator’s discretion at any time without prior notice. Tours are unlikely to be canceled unless the Authorities deem access to the Island to be unsafe. If weather conditions make it impossible to reach the Island we will make contact as soon as we know we are unable to travel to reschedule your voucher.
Open Dated Tickets
All open dated tickets and accommodation are subject to availability. We advise booking your Island Expeditions & K’gari Safari tour and accommodation at least 14 days in advance (21 days during Nov to Apr). Date changes incur a $40 surcharge per passenger.
To book in your date please email Island Expeditions and provide your preferred departure date and voucher number.
- If your package includes accommodation, you will be accommodated in a 16 bed mixed dorm with ensuite shower and a toilet facilities.
- All camping and cooking equipment (pre set up tents with mattress & pillow)
- Main meals – Day 1(Lunch/Dinner), Day 2 (B’fast/Lunch/Dinner) Day 3 (B’fast/Lunch)
- 4WD vehicle
- Professional & knowledgeable guide
- Return ferry transfer
- National Park fees
- Vehicle insurance excess fee
- Sleep bag and pillow case ($20 cash deposit applies, fully refunded when returned)
Validity
Tour and accommodation vouchers are valid for twelve months from date of booking.
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